Dhgate > About US
About DHGATE Group
Founded in 2004, DHGATE Group is a B2B cross-border e-commerce online transaction and service platform headquartered in China, with branch offices in North America, Latin America, Europe, and other places. It is also a global one-stop trade and service platform for small and medium retailers, which is the largest platform in the US market.
DHGATE Group focuses on the small B2B sector, providing small and medium-sized enterprises (SMEs) in the cross-border e-commerce industry with full services. Such services, including store operation, traffic marketing, warehousing and logistics, payment and finance, customer service, risk control, customs inspection and remittance, and business training, empower Chinese manufacturers to connect with the global market.
"DHgate makes online shopping simple, efficient, and delivers great buying incentives."
Story of DHGATE
Name: The name of our company was inspired by the Chinese city of Dunhuang, a major stop on the ancient Silk Road that connected the east to the west. It is our dream for DHgate to become the online gateway for global trade, rebuilding the Silk Road through Internet.
Mission: Our mission and primary objectives, which has remained unchanged for 18 years: Promote global trade and support entrepreneurial dreams.
Vision: Empower everyone in the global trade is our vision.
DHGATE Group Structure
Dual-engine-driven cross-border e-commerce group
DHgate.com : The world's leading B2B cross-border e-commerce online transaction service platform
MyyShop : One-stop social commerce platform
DHlink : A smart logistics SaaS platform
DHmogo : Wholesale shopping platform
TuoTuo digital : Cross-border financial payment platform
DHgate.com at a glance
Who are we?
We are DHgate.com. Leading B2B cross-border e-commerce online transaction and service platform for small and medium retailers.
What do we do?
DHgate empowers Chinese manufacturers to connect with the global market.
We provide full services for MSMEs including store operation, traffic marketing, warehouse and logistics, payment and finance, customer service, risk control, customs inspection and remittance, and business training.
We provide full services for MSMEs including store operation, traffic marketing, warehouse and logistics, payment and finance, customer service, risk control, customs inspection and remittance, and business training.
DIANE WANG 王树彤
Founder, Chairperson & CEO
Diane Wang is the founder, chairperson, and CEO at DHGATE Group, one of the leading cross-border B2B e-commerce marketplaces in China founded in 2004. By connecting micro, small, and medium enterprises (MSMEs) from every corner of the world with high-quality products, DHGATE Group takes a stand for fair world trade, upholds diversity and creativity.
Diane is passionate about driving the digital inclusion agenda for MSMEs and women, collaborating with international associations and agencies. She is Co-chair of Business 20 (B20) Indonesia’s Women In Business Council., member of APEC Business Advisory Council (ABAC), Chair of APEC Women Leadership Summit, BRICS Women’s Business Alliance Chinese National Chapter Member, Member of High-level Advisory Council of World Internet Conference, and Chair of 50 Cross-border E-Commerce Leaders in China, to name just a few of her external positions.
About APEC
Founded in 2016, APEC Women Connect is an APEC endorsed program initiated by Ms. Diane Wang, the China Representative on APEC Business Advisory Council，Chairwoman of APEC Women Leadership Forum, Founder, Chairperson and CEO of DHGATE Group.
APEC Women Connect aims to empower women, especially young women, to realize entrepreneurship via digital solutions, through inspirational sharing, practical learning, effective recognition and awarding.
APEC Women Connect has been included in the annual recommendation to APEC Economic Leaders for 3 consecutive years and has been included in the annual recommendation to G20 Leaders by B20 for 2 consecutive years.
"Our top priority is the safety of our clients and their assets."
Trust and Safety
- Seller identities and business history are verified automatically and manually
- Seller behavior is monitored 24/7
- Sellers compensate buyers in the event that they don't honor business policies
- Dishonest seller accounts are immediately black listed and closed indefinitely
- Quality control system prevents fraudulent, illegal, and counterfeit products from being allowed onto our platform
- Products are inspected by quality control professionals prior to shipment
- Customer information is encrypted and guarded from hackers
"The DHgate customer experience is built on convenience and confidence; if something is not right, we'll make it right."